Return Policy
General Returns Policy
You may return most new, unopened items sold and fulfilled by Onlinetattoowholesale.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.
Direct exchanges are also allowed. If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one, please return the original item.
Receiving a Refund
We'll request a refund after we receive and process your return. If you are due a refund for non-returnable items, we will issue a refund when you contact us.
For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
5 to 10 business days for us to receive your return from the shipper
3 to 5 business days for us to process your return
Return refunds also depend on the time it takes your bank to process our refund. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Exceptions to the Return Policy:
Unfortunately, due to the nature of the products, some items sold by OnlineTattooWholesale.com are simply non-returnable. In this case, the products are, for the most part, also non-refundable. Call our customer service department for information about exceptions to the normal return policy.
You may return most new, unopened items sold and fulfilled by Onlinetattoowholesale.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.
Direct exchanges are also allowed. If you received a faulty item and need to exchange it for the same item, visit our Returns Center to request a replacement. If you would like to exchange an item for a different one, please return the original item.
Receiving a Refund
We'll request a refund after we receive and process your return. If you are due a refund for non-returnable items, we will issue a refund when you contact us.
For items directed to our Returns Center, expect your refund within 4 weeks of giving your package to the return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
5 to 10 business days for us to receive your return from the shipper
3 to 5 business days for us to process your return
Return refunds also depend on the time it takes your bank to process our refund. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Exceptions to the Return Policy:
Unfortunately, due to the nature of the products, some items sold by OnlineTattooWholesale.com are simply non-returnable. In this case, the products are, for the most part, also non-refundable. Call our customer service department for information about exceptions to the normal return policy.