Refund policy
Return & Refund Policy
30-Day Free Returns
We offer a 30-day return policy. You may request a return within 30 days of receiving your order.
Return Eligibility
To be eligible for a return, items must be unused, unopened, and in their original packaging.
For hygiene and safety reasons, opened or used tattoo needles and other sterile products cannot be returned unless they arrive damaged, defective, or incorrect.
Free Return Shipping
We provide free return shipping for eligible returns within the United States. Please contact us before returning an item so we can provide return instructions and a prepaid shipping label.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue. We will work with you to resolve the problem.
Refunds
Once we receive and inspect your return, we will notify you of the refund status.
Approved refunds will be issued to your original payment method. The time it takes for the refund to appear depends on your payment provider.
Contact Us
If you have any questions about returns or refunds, please contact us through our website.